Villa San Marco, Stabiae
Villa San Marco, Stabiae

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One less thing to worry about...

We understand that travelling in these unprecedented times is bound to be a cause of stress (however excited you are to get back out there and explore the world), which is why we have partnered with a provider to offer you fully comprehensive travel insurance with COVID-19 cover that starts from as little as £64 per person*.

We can quote for any age of traveller up to 90 (at time of departure) and any worldwide destination except the USA and Canada. At a glance, your cover includes:

• COVID-19 pre-departure cancellation up to £10,000
• COVID-19 holiday curtailment up to £10,000
• COVID-19 medical and other expenses up to £1,000,000
• Standard (i.e. non-COVID-19) cover for cancellation, delay, missed departure, personal accident, personal property, personal liability, loss of passport and legal expenses

This policy is not the cheapest on the market. However, our intention was not to cut corners, but to source a reassuring ‘peace of mind’ level of travel insurance cover in these unusual times. The provision of COVID-cover travel insurance is part of our market-leading 11-point action plan to keep you safe on your travels. Other actions include PPE travel kits, COVID-level health and safety checks, half-capacity coaches and other social distancing measures. Please see here for full details.

To secure your COVID-19 specific travel insurance, simply speak to one of our expert sales consultants when you make your booking. Or, if you have already booked, give us a call on 01722 447410 to add travel insurance. Then, all that's left to do is to look forward to your archaeological adventure. After all, we could all do with one less thing to worry about! 

*Lead price based on UK short break up to 5 days, 75 years of age and below.

Your questions answered

Is insurance included in my holiday price?
No, it is an additional cost. As many of our guests have their own preferred provider and/or annual policy, we decided to offer COVID-cover insurance as an add-on, rather than costed into your holiday price.

How much will this insurance cost?
It depends on your age (at time of departure), your chosen destination and the duration of your holiday. Our prices range from £64 to £320.50 per person.

Can I buy your insurance on its own?
We make no profit on this insurance – instead, we decided to introduce it as part of an 11-point action plan to keep you safe and protected whilst travelling with us (see all actions here). As such, insurance may only be purchased alongside an Andante tour.

I’ve already booked my Andante tour – can I add insurance?
You can. Simply give us a call on 01722 447410 to do so.

Who would be covered by your insurance?
Any UK-resident traveller up to the age of 90 (at time of departure), travelling on a Andante tour to any destination other than the USA and Canada.

Does your insurance cover pre-existing conditions?
If you have pre-existing medical conditions, you will be provided with a contact number to discuss them in more detail. An additional premium may apply.

I’m travelling with you the USA or Canada – can I get your insurance?
At this time we are unable to offer this insurance for these destinations – please consider alternative insurance providers.

I’m not a UK resident – can I get your insurance?
At this time, unfortunately not.

Can you advise me on the best travel insurance policy for me?
No, we cannot make recommendations. We have sourced a policy which we believe is competitively priced and offers comprehensive cover, but we are not permitted to advise on personal circumstances, so the decision to proceed with insurance must be yours alone.

What if I buy insurance then change my mind or find that pre-existing conditions are not covered?
You may cancel your policy within 14 days of receipt of the policy documents (or before departure, if you are departing within 14 days of purchase) by writing to us. Any premium already paid will be refunded providing you have not travelled, no claim has been made or is intended to be made and no incident likely to give rise to a claim has occurred.

Specifically, what COVID-19 cover does this policy offer?
Pre-departure cancellation up to £10,000 per person, curtailment up to £10,000 per person and medical/other expenses up to £1,000,000 per person.

My holiday costs more than £10,000 per person – should I get your insurance?
To keep insurance prices as competitive as possible, we chose cover limits which would suit the overwhelming majority of guests but were not open-ended. We are therefore unable to provide a level of cancellation and curtailment cover above £10,000 per person.  

Does your policy cover me for non-COVID eventualities?
Yes it does – a competitive level of non-COVID cover is included.

My holiday departs in 2020 or 2022 – can I get your insurance?
At this time we only have rates and policies for 2021 departures, but you can register your interest now and we will contact you if 2020 travel insurance becomes available, or as soon as 2022 travel insurance becomes available, depending on your year of departure.

Am I obliged to buy insurance from you?
You are absolutely not obliged to buy insurance from us – there are a few other insurance providers offering COVID-19 cover for your travels.

Is it a requirement to have COVID-cover insurance to travel with Andante?
COVID-cover travel insurance is a requirement for destinations outside the UK and very strongly recommended for UK departures.

If my tour is cancelled as a result of COVID-19 and I transfer to a different tour, does my insurance also transfer?
The cost of your insurance is dependent on your tour destination and duration, and your age bracket at time of departure – if your transfer alters any of these factors, we will need to requote. If you are transferring to a tour in 2022, we will contact you when insurance rates are available.

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